Last updated: June 9, 2019
Vista Cañas Nature & Book Retreat cares about your privacy. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our services, products and website.
If at any time you have questions about our practices or any of your rights described below, you may reach us at firstname.lastname@example.org.
We comply with the European/U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of Personal Data from European Economic Area (“EEA”) member countries.
Welcome to the Vista Canas Nature & Book Retreat website! We are a proposed retreat located in between Cañas and Playa Venao within the province of Los Santos and the country of Panamá. At this time, the retreat is in the design phase, therefore we are not yet open for business.
We (“Vista Cañas,” “us,” “we” or “our”) will eventually be doing business under a Panamanian corporation and will be dedicated to helping others have an outstanding vacation or retreat in Panamá. Until such time the property is constructed, the website and email list will be run by Scribaceous, Inc., a California corporation, located in San Diego, California.
Currently, Vista Cañas’ offerings are solely complimentary information on:
Eventually, we will be providing visitor accommodations, hosting retreats, and providing tourist excursions.
If you are resident in the EEA or Switzerland, Scribaceous, Inc. is the responsible party with respect to Personal Data collected at this time.
If you have any questions or concerns at any time, please do not hesitate to contact us at the address above or by contacting us at email@example.com.
We collect information so that we can provide the best possible experience when you utilize our website. Much of what you likely consider personal data is collected directly from you when you:
(1) Complete a contact form; or
(2) Sign up for our email list.
The Personal Data we may collect includes, without limitation:
- Your name
- Your address
- Your phone number
- Your email address
- Any other information that enables Users to be personally identified
We may also collect additional information when you visit our website in order to ensure necessary and/or optimal service. Methods of collection may not be as obvious to you, so we wanted to highlight and explain below a bit more about what these might be (as they vary from time to time) and how they work:
Cookies and similar technologies on our websites and our mobile applications allow us to track your browsing behavior, links clicked, items purchased, your device type and to collect various data, including analytics, about how you use and interact with our website. This allows us to eventually provide you with more relevant product offerings, a better experience on our website, and to collect, analyze and improve the performance of our website. We may also collect your location (IP address) so that we can personalize your experience.
Website usage data is automatically collected when you use and interact with our site and may include metadata, log files, cookie/device IDs and location information. This information includes specific data about your interactions with the features, content and links (including those of third-parties, such as social media plugins) contained on our site, Internet Protocol (IP) address, browser type and settings, the date and time the website was used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the website, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location.
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver a positive experience on our website, or (3) as we might be required or permitted for legal compliance or other lawful purposes.
We will almost certainly contact you directly if you contact us through the contact form on our website or respond to an email we have sent to all of our email subscribers. We may also contact you with offers for additional services we think you’ll find valuable if you have opted in to our email list. You don’t need to provide consent as a condition to purchase our goods or services. Contact points may include:
- Text (SMS) messages
- Telephone calls
You may also update your subscription preferences with respect to receiving communications from us by unsubscribing through the link at the bottom of an email you received from us or by requesting to do so by emailing us directly (see Contact Info below).
We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of our website, to better understand our visitors, to improve our current and future offerings, to create targeted offers (such as Facebook Ads), to protect against, identify or address wrongdoing, to provide you with customer service, and to generally manage the website and our business.
Where it is in accordance with your marketing preferences, we may use your Personal Data to contact you in the future for our marketing and advertising purposes, including without limitation, to inform you about Vista Cañas Casitas services or events we believe might be of interest to you, to develop promotional or marketing materials and provide those materials to you, and to display content and advertising regarding services that we believe might be of interest to you. (See “Opt Out from Electronic Communications” below on how to opt out of Vista Cañas’ marketing communications.)
We are not in the business of selling any Personal Data as we consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to any third parties.
There may be instances when we share your Personal Data with our contractors and service providers who process Personal Data on behalf of Vista Cañas to perform certain business-related functions. These companies may include our marketing agency, backup service provider, email service provider and others.
At this time, the only Personal Data we collect are the names and email addresses of those wishing to be added to our email list. We do not store this Personal Data on our website as it transfers directly to our third party email provider.
We take what we believe to be reasonable steps to protect the Personal Data collected via the email list signup form from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us electronically. Please keep this in mind when disclosing any Personal Data.
You can ask us to correct, update or delete any Personal Data that we may have of yours. We will consider and respond to all requests in accordance with applicable law.
Personal Data obtained by us through an email list signup form is maintained by a third party email service provider. Should you request that we correct, update or delete your Personal Data held on their servers, we agree to use our best efforts to notify the email service provider and direct them to correct, update or delete your Personal Data.
As previously mentioned, we do not retain any Personal Data on the Vista Cañas website. Personal Data may only reside on the Scribaceous, Inc. computer or email marketing service.
You may request that we remove, or assist you in removing, your Personal Data from any non-third party site by contacting us; you will need to contact the third party website to be removed from their sites. Even if we delete your Personal Data, it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes.
We may use a technology commonly known as a “cookie,” which is a small data file our server places on your computer or mobile device to recognize your device and provide personalized features and advertisements. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Through cookies, we are able to collect information that we use to improve our websites functionality, your overall experience on it, and personalize your experiences and advertisements. For example, through cookies, we can keep count of return visits to our website and collect and report on aggregate statistical information.
We may also collect other data through cookies, such as the page or website that referred you to us, the date and time you visited us, and your current IP address. The cookies we place on your hard drive are known as “first-party cookies” and any cookies placed by third parties are called “third party cookies.” Third party cookies enable third party features or functionality to be provided on or through the website (e.g., advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. Since cookies allow you to take advantage of some of our essential features, we recommend that you leave them turned on.
We also may collect information through the use of “pixel tags” on our websites and in email messages we may send to you that may be placed by us or third parties with whom we partner. “Pixels,” also known as “Web beacons,” are tiny graphic files or code snippets, not visible to the human eye, that can be included in HTML-encoded e-mail messages and web pages.
When such a message is opened in an HTML-capable e-mail program, the recipient’s computer or device will communicate with our server to retrieve the pixel tag file, allowing us to record and store, along with the recipient’s email address, the date and time the recipient viewed the e-mail message, the fact that the recipient’s email client is capable of receiving HTML-encoded e-mail, and other standard logging information.
The pixel tag may also see or read cookies. We may use pixel tags in order to measure and understand traffic better, improve site performance, track visitor behavior to improve user experience, and for tracking promotional and marketing campaign response, among others.
If you choose to opt-out of behavioral advertising using these cookies, you will still be served with advertisements on the Internet, but it may not be tailored to your interests. Most major web browsers provide users with the option to accept or reject third party cookies. Opting out relies on information in the unique cookies placed on your web browser by our partners, so if you delete cookies, use a different device, or change web browsers, you may need to opt out again.
You have several choices available when it comes to your Personal Data:
You can browse our website without providing any Personal Data (other than Automatic Data to the extent it is considered Personal Data under applicable laws). This will not have any impact on your user experience or access to the complimentary information on the website.
If you do choose to provide your Personal Data by signing up for our email list, we may send you electronic communications marketing or advertising our services. As previously mentioned, you can “opt out” of receiving these electronic communications by clicking on the “Unsubscribe” link at the bottom of any email. In addition, you may also manage your email preferences at any time by emailing us at the email indicated in Contact Info below.
If you are a fan or member of any of our online communities, including, but not limited to, Facebook pages/groups, or sign up for other social media integrations whose product features include social notifications, you will receive these social notifications. You can manage these social notifications by toggling your social settings to private or disconnecting such integration.
We currently do not participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Data.
Our website may contain links to other websites not operated or controlled by us (the “Third Party Sites”), such as Mail Chimp and Amazon. The policies and procedures we described here do not apply to the third party sites. Links do not imply that we endorse or have reviewed the third party sites. We suggest contacting those sites directly for information on their privacy policies.
Notice to California Residents: As Provided by California Civil Code section 1798.83, a California resident who has provided Personal Data, as defined under California Civil Code section 1798.83, to a business with whom he/she has established a business relationship for personal, family, or household purposes (a “California Customer”) may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of Personal Data, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom Personal Data was disclosed in the preceding calendar year, as well as a list of the categories of Personal Data that were disclosed. California Customers may request further information about our compliance with this law by emailing us at the email address indicated in the Contact Info section below. Please note that we are required to respond to one request per California Customer each year, and we are not required to respond to requests made by means other than through this email address.
For Personal Data we receive from the EEA, Scribaceous, Inc. (temporarily DBA Vista Cañas Casitas) fully intends to comply to the EU-US Privacy Shield as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from the European Union countries.
If you have a complaint about Vista Cañas’ privacy practices you should write to us at:
Scribaceous, Inc. 4337 Idaho Street #102, San Diego, CA 92104, USA, or by email at firstname.lastname@example.org. We will take reasonable steps to work with you to attempt to resolve your complaint.
In May 2018, a new data privacy law known as the EU General Data Protection Regulation (or the “GDPR”) became effective. The GDPR requires us to provide Users with more information about the processing of their Personal Data.
Here is what you need to know:
The GDPR requires us to tell you about the legal ground we’re relying on to process any Personal Data about you. The legal grounds for us processing your Personal Data for the purposes set out above will typically be because:
- you provided your consent; and
- to provide you with customer service.
As our corporation operates in the U.S., we may need to transfer your Personal Data outside of the country from which it was originally provided. This may be intra-group or to third parties that we work with who may be located in jurisdictions outside the EEA, Switzerland and the UK, which have no data protection laws or laws that are less strict compared with those in Europe. Whenever we transfer Personal Data outside of the EEA, Switzerland or the UK, we take legally required steps to make sure that appropriate safeguards are in place to protect your Personal Data.
We retain your Personal Data for as long as necessary to provide you with our Services.
Data protection law provides you with rights in respect of Personal Data that we hold about you, including the right to request a copy of the Personal Data, request that we rectify, restrict or delete your Personal Data, object to profiling and unsubscribe from marketing communications.
As we do not maintain a Customer database on our website, it is not possible to log in and visit your account page. If you need assistance or have a question regarding your Personal Data, please contact us at the email address indicated in Contact Info below. Please note that requests to exercise data protection rights will be assessed by us on a case-by-case basis. There may be circumstances where we are not legally required to comply with your request because of the laws in your jurisdiction or because of exemptions provided for in data protection legislation.
If you have a complaint about how we handle your Personal Data, please contact us to explain. If you are not happy with how we have attempted to resolve your complaint, you may contact the relevant data protection authority.
EU data protection law makes a distinction between organizations that process Personal Data for their own purposes (known as “data controllers”) and organizations that process Personal Data on behalf of other organizations (known as “data processors”). If you have a question or complaint about how your Personal Data is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your Personal Data.
We may act as a data controller, but never a data processor, in respect of your Personal Data, depending on the circumstances.